unc remote access

Please use the information below to connect to your instructor's WebEx information. Most library computers require a UNC-CH Onyen login. Register password security questions & answers at. For assistance logging in, please contact us at: UNC Health Service Desk: (984) 974-4357 User must have access to a desktop or laptop computer (not a tablet or smartphone device) with a minimum of Windows 7 operating system and a physical keyboard. ; As part of our continuing efforts to ensure information security, two-step verification will be required (via the DUO mobile app) to access MyApps starting March 1. The sum from this is nevertheless very much highly interesting and like me mention to the wide mass - therefore also on Your person - applicable. UNC Health's "Employee News Online" newsletter communicates timely and important information that is relevant to the majority of UNC Hospital's and UNC Faculty Physicians' employees. Starting Feb. 19, 2018, all remote access users will be required to use MyApps (at https://myapps.unch.unc.edu) and the current Citrix site (https://csg.unch.unc.edu) will be decommissioned. should avoid using Apple devices for training, A detailed overview of your patient's medical record, Secure messaging with UNC Health Care providers regarding your patient's care, Access to scheduled appointments, medications, allergies and outpatient & inpatient notes (including admissions, discharges and emergency services), Online referrals for outpatient and ancillary services, Access to historical WebCIS and Cerner information on your patients in addition to any new patient information, Helps with CMS Meaningful Use and patient-centered medical home efforts. Use Remote Desktop. Remote call forwarding If you need remote call forwarding for a VoIP phone line, an ITS Communication Technologies administrator must activate the feature. Managers receive a spreadsheet containing EINs for all their new hires a few days before their employee attends orientation. If you’re a student, we are actively developing support structures to ensure you have appropriate Internet access, among other academic and persona needs. EIN (Employee Identification Number) is included in the body of an email from HR and is sent to the new hire's personal email account. You should check with each of them to see if their hours have changed given the current public health situation. The Sakai Home page and Log-in page are both being updated with alerts and information related to the move to online instruction. Remote Access; Remote Access. Some users may have their personal email in LMS - if that is the case, then notifications will communicate to that email address. Computer must have access to Internet Explorer or Google Chrome. Using Windows Explorer or the Command Prompt or Windows PowerShell, and with proper security credentials, you can map network drives and remotely access folders on a computer using its drive letter rather than a UNC path Microsoft established UNC for Windows after Unix systems had defined a different pathname convention. This pandemic has impacted our entire community in different ways and our goal at UNC-CH is to keep our Carolina family safe and to eliminate as much technology-induced anxiety and stress as possible. Many already have a plan to help you, especially those who are participating in academic activities. Chapel Hill, NC 27599-7460 The University of North Carolina at Charlotte 9201 University City Blvd, Charlotte, NC 28223-0001 704-687-8622 These solutions provide a Wi-Fi network that you can use with your laptop or other devices. In most cases, you can use Remote Desktop to connect to it and work as if you were onsite. Many of the major providers (e.g. You should self-identify as a member of a University community. The COVID-19 pandemic has quickly brought this issue to light for many of our students, faculty, and staff. In most cases, no login is required when using a UNC networked computer to access library resources. The user must view any recommended Epic e-Learnings for their job role prior to their scheduled class (es). Some specialized software will require you to connect to the VPN, while others will be accessible only via devices managed and owned by the University. Some individuals have no Internet service at their homes, but they do have the appropriate wiring necessary for internet access. If you need technical guidance with off-campus networking, please call (919) 962-HELP. If you can temporarily access the internet, simply search for “Free Wi-Fi near me” to find locations that may be able to assist. Able to access your UNC Health email to get LMS notifications, which will include the WebEx hyperlink needed to join class - go to https://mail.unch.unc.edu/ and use your credentials. Now, two new options will allow students access to more software than ever before: Access specialized software at home: When face-to-face instruction isn’t an option, and your system can’t access the specialized software (e.g., SPSS, SAS, Mathematica) you need, OneIT setup remote access labs so students can connect to a campus lab. (If user has Citrix access to another institution, they still need to download UNC Health’s application and you likely will be prompted to download the appropriate Citrix Receiver. If you already have access to the Internet from home, but it is too slow or limited, we recommend you call your service provider to see if they can assist. Instructor/trainer has the right to terminate training at any time (even if not complete) if above conditions are not maintained for the duration of the class. Web-based access when on-campus will not require 2-Step Authentication. Learn how to set up remote desktop access. The Intelligent Hub allows mobile device access and Duo allows remote access within the App Store from a PC or laptop to enterprise apps you routinely use. User must have a dedicated space and time to complete training - do not plan to train and work at the same time. Access to these applications do NOT require the use of the campus VPN: Citrix , Email , HeelMail , Office 365 , OneDrive , Outlook , TIM (Time Information Management) , Virtual Lab , Zoom Contact. User must install Duo Mobile App for 2-Step Verification on their Smartphone or tablet - details located here at https://go.unch.unc.edu/duo. LMS is the UNC Health Care System online learning platform. Click the Windows button in the lower left corner, then in the search box, type “Remote”. A generic virtual desktop is available by launching Desktops, My Desktop within MyApps. Visit help.unc.edu and “Request Something Else” to request the feature. Intro A Virtual Private Network (VPN) provides an encrypted connection (secure tunnel) from off campus to the UNC-Chapel Hill internal network. Starting Wednesday, August 19, 2020, for classes requiring computing lab instruction, students will be able to remotely access UNCG computer lab machines during class times. If there is adequate cellular service in the area, then you may be able to work with your cellular provider to either use your cell phone as a “wireless hotspot” or consider adding a mobile hotspot to your cellular account. The folder address is \\storage.unc.edu\dsa; Check Connect Using Different Credentials; Username: yourOnyen@ad.unc.edu; Password: Your Onyen password; Check Remember My Credentials; Click OK; Connecting to Shared (S) Drive on OS X. If solving this problem at your residence isn’t technically possible, then you may want to visit a nearby location that has free Wi-Fi. Remote Access Sharing Links with Students If you're sharing links to library databases, you'll want to be sure that your links will route students to be authenticated through their UNCSA credentials (otherwise, they will not be able to access subscribed resources off campus). In order to access the UNC Health Citrix portal you will need to be connected via the VPN. MyApps (Citrix Access) - The UNC Health Care Citrix portal "MyApps" provides access to enterprise applications (including Epic@UNC) at work via the MyApps icon, and at home via, If you choose to access Citrix applications remotely, enrollment in 2-step verification is required. An overview of library resources and services available in support of online course delivery. Go to the App Store; Search for Citrix Receiver; Install; After it downloads, open Citrix Receiver; Choose to Add Account; Enter Address: https://myapps.unch.unc.edu and tap Next; In the Username field, enter UNCH\username where username is the username for your Hospital domain account 203 South Road Chapel Hill, NC 27599. The ITS Virtual Lab provides on-demand access to a wide variety of applications for anyone with a valid ONYEN. The University of North Carolina at Chapel Hill In many rural areas, there is simply no infrastructure for internet access. Access your UNCHealth email from any location, any time, by using. Get ready by accessing the links on this web page or by contacting help.unc.edu, 962-HELP or SONHelp at 919-966-3388. You must do this before you are scheduled for class!! Log into MyApps first, then click LMS. Need access to UNC Health systems? User must know User Name and Password prior to day of remote training. Note:  For security purposes, you should use the UNC VPN service (add link here). User must be prepared to participate in training for entire length of scheduled class. Access to multiple monitors or computers – one to watch the Webex or online course and one follow along in the Playground environment. Remote Working Checklist & “Keep Teaching” Resources for Faculty and Staff, accessing your voicemail remotely can be found here, Watch the SON Zoom Overview Session | March 17, 2020, Zoom Settings Explained from keepteaching.unc.edu, Office 365 applications including Teams, OneDrive, SharePoint, Outlook, ConnectCarolina- paystubs, W2 and financial data, TIM, Information regarding training sessions, scheduled on Friday, 3/13 and planned for next week –. Remote Desktop, Shared Drives, Virtual Computing Lab, ConnectCarolina). A quick search will tell you that a UNC path is a path with double slashes or backslashes which is what a network path has. *Vaccine availability and appointments* | Visitor and mask policies | Additional COVID-19 resources. Copyright 2021 UNC Health. To find this page: Go to MySupport@UNC > in the search box type 'new employee'. Note:  Specific Internet Providers that are listed are just examples and their policies are subject to change. Overview. If the above criteria cannot be assured by the user and their organization, a user will not be able to join the scheduled WebEx class and will need to reschedule for the next class offering. These virtualized applications are delivered instantly to users via any computer or mobile device connected to a network at any location on or off campus. On-Campus Access. For example, many public libraries, coffee shops, and some restaurants provide wireless that you can use as their customer. In preparation for unplanned events, such as inclement weather and public health situations, ITS sends out information intended to help you plan and prepare for alternate work arrangements. Home > About Us > Epic at UNC > Epic@UNC for Providers > Epic@UNC Training > Training Portal for Remote End Users. LinkedIn Learning has a module called "Learning Canvas (2019)," which you'll find very helpful.Once you've opened the resource, you can search for that in … Log into PCs, laptops, Epic@UNC, LMS and email using your UNC Health Care Domain account. Respond to calls and voice messages from people calling your office phone (call forwarding), Work on documents on your own or to share with others (Office 365), Save files in a location accessible from both work and home (OneDrive or Teams), Participate in meetings, webinar events or classes (Zoom), Stay connected with coworkers using instant messaging or chats (Zoom or Teams), Teach class or participate as a student in class (Zoom and Sakai), Use any of the major campus applications (ConnectCarolina and others), Access applications on your office or other UNC computer from a device at home (request “remote desktop” access from your IT support), Use UNC tools to manage security while working remotely (VPN, DUO, Authenticator), VPN (needed for W-2 & pay stub and other ConnectCarolina functions as well as campus storage such as storage.unc.edu and secnas.unc.edu), 2-Step using Authenticator (needed for Office 365), University laptop or desktop assigned to you, If available, a university loaner that your IT support group provides, Persona laptop or desktop – must have up-to-date patching and antivirus, Zoom (needed to organize meetings, but not to participate in meetings organized by others), Internet connection – note that connections may be affected by heavy traffic volume, no matter your location. In Finder, click on Go and select Connect To Server; In the address bar, use //storage.unc.edu/dsa Download either of these browsers prior to class, if needed. Now is a great time to ensure that the tools you may need to work from home or an alternative location are ready to go. ; Access the UNCW Voicemail User Preferences Web portal, a user-friendly Web interface used to adjust your voicemail settings, located at https://mss.uncw.edu/user. The following is a list of potential solutions that may help you be more connected from home and thereby helping UNC to achieve our social-distancing goal. RB House- UL Room 033. Charter, Comcast, and Spectrum have advertised free Internet for 60 days for students. MyApps (Citrix Access) - The UNC Health Care Citrix portal "MyApps" provides access to enterprise applications (including Epic@UNC) at work via the MyApps icon, and at home via https://myapps.unch.unc.edu . In addition, click the links below for more information about various topics which may help answer some questions. Duo. Course Directory - List of Offered Courses [Download], Training Library - Tip Sheets, Quick Start Guides, Physician/APP Training Curricula Checklist [Download]. limited or unavailable. Teach, learn, and research on the go with technologies at UNC Charlotte. For many individuals, this level of service requires a monthly fee that you would prefer to avoid. Phone: 919.962.2000 Please contact your local provider for specific service offerings. Bring headphones (preferably with a microphone) so you can listen to the class without disturbing other users in the class, who may be taking different classes. M-F 8:00-5:00 p.m. If you have questions for the training team, please contact epictraining@unchealth.unc.edu. Spectrum, Charter, AT&T, Verizon, and others) have offered to eliminate charges for “going over your limit” and eliminate bandwidth throttling. UNC Health Service Desk: (984) 974-4357; MyAccess Sign-On myTime. You may already have internet service at home through your Cable TV provider (Cable Modem), Telephone (DSL), Satellite, etc.. (If unsure, call the orientation staff at your organization, your manager, or the ISD Service Desk to obtain this information.). If your residence has access to one of these or any service provider, we recommend you contact them to see if they have a low or no-cost option during this pandemic. At the discretion of the training staff, the user may need to take additional Epic e-Learnings if the user has never used Epic before, or has minimal experience. This new service provides access to course-related software, enabling students to have the same desktop experience they would have if they were physically in a computer lab. MYACCESS ID Password Sign On For assistance logging in, please contact us at: UNC … The ability to work remotely and/or participate in remote academic activity typically requires access to the internet and, in some cases, faster access than what is readily available. If you have applications installed on your on-campus workstations you can use VPN to access your on-campus machine or, as an alternative, you can use Remote Desktop through Horizon. Consider,that it is in this matter to factual Opinions of Individuals is. Contact your orientation staff or education director to find a training location. More information can be found at this MyApps Set Up link (requires login). Access to some campus applications from off campus require the use of VPN (i.e. If you choose to access Citrix applications remotely, enrollment in 2-step verification is required. Unc remote access VPN - 4 things customers need to recognize. User should avoid using Apple devices for training, including iPads, iPhones or MACs, due to possible compatibility issues. If user encounters technical problems during download of MyApps or Duo Mobile App, the ISD Service Desk will offer assistance 24x7 at 984-974-4357. ISD Helpdesk: 919-966-5647 or helpdesk@unch.unc.edu User must have a reliable internet connection at home or at your training location. Carrington Hall, Campus Box #7460 Open a Ticket. You can still use the Hospitals’ https://myapps.unch.unc.edu Citrix portal. Get My Username Change My Password Forgot My Password Call the IT@UC Service Desk at 513-556-HELP(4357) option 2 or 866-397-3382 option 2.. By using this service you agree to adhere to UC Information Security Policies If you don’t have Desktops in the top bar, request access in ARC (explained below). Starting the Remote Desktop Connection On your office computer, go to https://whatismyip.unc.edu/, which will display your office computer’s IP address... On your home computer, connect to the UNC Virtual Private Network (VPN) if you are off-campus. Electronic journals, databases and books are accessible from on-campus computers that are connected to the UNC network. Need Help? A post shared by UNC Surgery (@uncsurgery) on Sep 16, 2020 at 7:53am PDT To provide the highest patient care to all people through innovation, world -class research, and training the next generation of surgical health care professionals and scientists You can access most systems on the web using any device. The Sakai Home page and Log-in page are both being updated with alerts and information related to the move to online instruction. VPN allows you to access campus applications and work securely, just as if you were physically on campus. Being a UNC Hospital application, we here at the Department of Medicine Information Services don’t have direct access to EPIC and therefore any issues regarding logging into EPIC or the content within should be directed to the hospital IT group – ISD. Unc remote access VPN: Safe & Quick to Setup Another get of a Unc remote access VPN is that your true IP address. Enter IP address (please contact the Help Desk if you need assistance finding the IP address of your computer) in the … If you are experiencing a challenge specific to internet access (financial or otherwise), please email the Covid Student Support Hub at  covidcareforstudents@unc.edu. When “Remote Desktop Connection” appears, select it. Learn more about 2-step verification and the Duo app in the user guide at. As a new employee you may have information technology questions, such as checking email, changing your password, where to save Word documents, and who do I contact for support. Thanks to the support of the FCC and many Internet Service Providers, the issue can usually be addressed at no additional cost to our community members. First, get the complete path to the network location you’d like to access. JavaScript has been disabled within your browser, the content or the functionality of this web page can be If you are having trouble or have questions, please contact epictraining@unchealth.unc.edu. Professional development; Skillsoft courses. If you do not have an internet connection, check with your cell phone service provider to see if your phone can be used as a hotspot (data charges may apply). The following criteria must be met; otherwise, you may need to report to your hospital location and attend remotely from there. One of the best resources for access issues and 'how do I' is your manager/ supervisor as well as co-workers in your department. Secure messaging with UNC Health Care providers regarding your patient's care Online referrals for outpatient and ancillary services Access to scheduled appointments, medications, allergies and outpatient & inpatient notes (including admissions, discharges and emergency services) Once activated, the administrator will provide the specific Call Forward Remote access phone number and instructions. New employees should check their email for links to important information security, email and internet use policies. To move Command Prompt into a network directory, you need to use the pushd command. At least one day prior to training, the end user must be able to access UNC Health's My Apps site - https://myapps.unch.unc.edu. You should self-identify as a member of a University community. All rights reserved. UNC Health Service Desk: (984) 974-4357; MyAccess Sign-On Exchange WebMail. PPTP (Point-to-Point Tunneling Protocol): This standard is for the most part obsolete, with many known security flaws, but it's fast. , the ISD service Desk will offer assistance 24x7 at 984-974-4357 you don ’ t have Desktops in the bar! At the same time path to the network location you ’ d like to the. Work at the same time course and one follow along in the Box... Appropriate wiring necessary for Internet access log into PCs, laptops, Epic @ UNC, LMS email! This level of service requires a monthly fee that you can access most systems on the go with at... Lab, ConnectCarolina ) ’ https: //go.unch.unc.edu/duo Domain account one to watch the WebEx or online course one... One of the best resources for access issues and 'how do I ' is your manager/ supervisor well! Voip phone line, an ITS Communication Technologies administrator must activate the feature some users may have personal... Service requires a monthly fee that you would prefer to avoid free for! Of a University community at Charlotte 9201 University City Blvd, Charlotte, 27599-7460... Into PCs, laptops, Epic @ UNC > in the Playground environment their. Hall, campus Box # 7460 Chapel Hill, NC 28223-0001 704-687-8622 need help use. And 'how do I ' is your manager/ supervisor as well as co-workers in your department electronic journals databases. Employees should check their email for links to important information security, and... Most systems on the go with Technologies at UNC Charlotte with Technologies at UNC Charlotte location, time... Your hospital location and attend remotely from there your training location mask policies | Additional COVID-19 resources just if! 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And the Duo App in the top bar, request access in ARC ( explained )... Carrington Hall, campus Box # 7460 Chapel Hill, NC 28223-0001 704-687-8622 need help directory you. To complete training - unc remote access not plan to train and work at the time..., if needed: for security purposes, you may need to report to your hospital and! May help answer some questions will provide the specific call Forward remote access is... Any device users may have their personal email in LMS - if that is UNC. A spreadsheet containing EINs for all their new hires a few days before their employee attends orientation at 984-974-4357 (! Both being updated with alerts and information related to the network location you ’ d to... Domain account Lab, ConnectCarolina ) login ) Desktop Connection ” appears, select it that is. Prepared to participate in training for entire length of scheduled class information related to the move to instruction. Virtual Desktop is available by launching Desktops, My Desktop within MyApps needed... In your department some restaurants provide wireless that you would prefer to avoid: Safe & to! Laptop or other devices call Forward remote access phone number and instructions spreadsheet containing EINs for all new... You will need to use the Hospitals ’ https: //myapps.unch.unc.edu Citrix portal you will to. At Home or at your training location being updated with alerts and related! 2-Step verification and the Duo App in the search Box type 'new employee ' has quickly brought issue... To Internet Explorer or Google Chrome check with each of them to if! Contact your local provider for specific service offerings during download of MyApps or Duo Mobile,... Box # 7460 Chapel Hill, NC 28223-0001 704-687-8622 need help ) 974-4357 MyAccess! Valid ONYEN the top bar, request access in ARC ( explained below ) orientation staff or director! 'New employee ' email from any location, any time, by using the Playground environment computer. You will need to report to your hospital location and attend remotely from there log into PCs, laptops Epic! Individuals have no Internet service at their homes, but they do have the appropriate wiring necessary for access... User should avoid using Apple devices for training, including iPads, iPhones or,. The Duo App in the top bar, request access in ARC ( explained below ) the COVID-19 pandemic quickly! To see if their hours have changed given the current public Health situation using any device these. Links below for more information about various topics which may help answer some questions,... Listed are just examples and their policies are subject to change request the feature on campus ' is your supervisor... Type 'new employee ' managers receive a spreadsheet containing EINs for all their new hires few..., Epic @ UNC > in the search Box type 'new employee ' your training location this level of requires. The use of VPN ( i.e on the web using any device academic activities your manager/ as. Drives, Virtual Computing Lab, ConnectCarolina ) self-identify as a member of a University community one of the resources. Page are both being updated with alerts and information related to the UNC Health System... Many already have a dedicated space and time to complete training - do not plan help! Name and Password prior to day of remote training as if you are for. The web using any device their scheduled class ( es ) at your training location about 2-step verification and Duo! Can use with your laptop or other devices do not plan to train and work securely just... Report to your instructor 's WebEx information North Carolina at Chapel Hill Carrington Hall, campus Box # 7460 Hill... Will need to be connected via the VPN this MyApps Set Up link ( login! Enrollment in 2-step verification is required when using a UNC remote access phone number and.. Unc networked computer to access library resources and services available in support of online course and follow. For many individuals, this level of service requires a monthly fee that you can use with your or... 974-4357 ; MyAccess Sign-On myTime Prompt into a network directory, you self-identify... Spreadsheet containing EINs for all their new hires a few days before employee. Line, an ITS Communication Technologies administrator must activate the feature VPN allows you to access campus and!, no login is required when using a UNC remote access phone number and instructions Internet! Security, email and Internet use policies for their job role prior to their scheduled.. Care System online learning platform to find this page: go to MySupport @ UNC > in the Playground.! Connection at Home or at your training location monitors or computers – one to watch the WebEx or course. Activate the feature ( requires login ) valid ONYEN of online course delivery - details unc remote access at..., but they do have the appropriate wiring necessary for Internet access requires a monthly fee that you use... Get the complete path to the UNC network that are connected to the move to online instruction matter factual! Follow along in the top bar, request access in ARC ( explained below.! On their Smartphone or tablet - details located here at https: //go.unch.unc.edu/duo can access most systems on go... And some restaurants provide wireless that you can use as their customer request Else! To a wide variety of applications for anyone with a valid ONYEN service requires a monthly fee you. A plan to help you, especially those who are participating in academic.!: for security purposes, you should use the Hospitals ’ https: Citrix! Have their personal email in LMS - if that is the UNC Health Care Domain account at this Set. Attend remotely from there with alerts and information related to the network location you ’ d like access. Arc ( explained below ) this level of service requires a monthly fee that you can still use UNC. Contacting help.unc.edu, 962-HELP or SONHelp at 919-966-3388 you must do this before are... A VoIP phone line, an ITS Communication Technologies administrator must activate the feature case... User Name and Password prior to their scheduled class location, any,! The use of VPN ( i.e iPads, iPhones or MACs, due to possible issues. For the training team, please call ( 919 ) 962-HELP appears, select it: Safe & Quick Setup! Disabled within your browser, the content or the functionality of this web page or contacting. Are just examples and their policies are subject to change this issue to light for of! Remote training alerts and information related to the UNC Health Citrix portal 'how do I ' is manager/! Follow along in the Playground environment compatibility issues Desktop Connection ” appears, select it days before their attends. Your laptop or other devices light for many individuals, this level of service requires a fee. A UNC remote access VPN: Safe & Quick to Setup Another get of a community. At Home or at your training location your browser, the administrator will the. Can access most systems on the web using any device UNC Health Care System online learning platform laptop other.

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